WELCOME TO VIOLET GREY

+44 (0)1392 348318

Website
Devon

Devon , South West , England

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  • About This Dealer
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  • Dealers Terms & Conditions

About VIOLET GREY

VIOLET GREY

WWW.VIOLETGREY.CO.UK

Hello, I'm Caryl Tincknell, and I want to help you create a wonderful outdoor living space.

I started Violet Grey in 2010, but have been sourcing vintage garden salvage for much longer than that. Violet Grey grew from my own love of garden design, and from all my experience of foraging for the most exciting vintage accessories and garden antiques.

A DIFFERENT SORT OF DECORATIVE GARDEN SERVICE

The main difference between us and other architectural salvage and antique dealers is our holistic approach to your garden. We don't just sell statement pieces - we want to help you create your perfect outdoors living space, one that suits your lifestyle and reflects your tastes. I'm always here to advise and guide.

Your garden is an extension of your home. It can be an inviting place to relax or entertain, just like the indoor rooms in your house.

HOW WE FIND OUR GARDEN ANTIQUES

Vintage garden accessories have become extremely popular; and gone are the days when you could simply go on to eBay and pick up a bargain! The challenge these days is finding the right stock, and that's how I can help you...

Every month, I spend a few days at fairs in Europe, tracking down fantastic antique and vintage garden furniture and accessories. The rest of the time, I'm busy searching UK auctions for everything from classic cast iron garden benches, to antique garden statues.

HOW VIOLET GREY WORKS

We don't restore the garden antiques that I find, although if we need to, we'll carry out light conservation or repair work. Once the item is ready, we photograph it, and it's uploaded immediately onto our website and social media.

However, I think that what really makes Violet Grey work is our real love for what we do. I have a genuine passion for making outdoor spaces beautiful, and will guide my customers towards the right look, as opposed to simply selling objects.

If there's anything else you'd like to know about Violet Grey and our collection of garden antiques, please don't hesitate to contact me.

SOCIAL MEDIA: 

Contact us

Tel: +44 (0)1392 348318

Mob: +44 (0)7713 130116

VIOLET GREY

By Appointment Only,

Devon,

EX10 0AL

United Kingdom

VIOLET GREY own Terms and Conditions can be read here.  Distance Selling Regulations apply.

DC LTD ADVICE:

It is the individual Dealers responsibility to make themselves aware of what the Distance Selling Regulation rules contain; these regulations are open to change, may vary and are detailed, so you may wish to familiarise yourself with such via the many websites available to you on this subject.

Your contract of purchase is between the Client and the Seller, not the Decorative Collective Ltd, we are just the introductory agent.  Your rights include, but are not limited to the below.  You must check with each individual Seller what their own terms and conditions are and what their own purchase and returns policy include.  The DC Ltd is not responsible for the description, condition or attribution of an item as we do not have sight of any item and do not have physical ownership of any item, but we do endeavour to only allow professional and experienced dealers onto our website. We do not collect payment or hold such unless specifically agreed prior to purchase and then only as Agent do we hold funds, which are held by the DC Ltd until both parties have confirmed such can be released.  If such funds are held and an item is returned, release back to the client of such funds, will be subject to the Seller confirming the item has been returned according to their returns policy.  Items are not released to the Buyer until the agreed payment is received by the DC Ltd.  The DC Ltd is not responsible for any related bank charges, transfer fees, currency fluctuations or otherwise.  For more details on this facility, please contact owner Jane Walton at [email protected]

You have the right to return items purchased via the internet up to 14 days following receipt of the item to the specified delivery address. If you collect an item in person or arrange your own delivery, then this term starts immediataely you or your carrier collects the item (this is to avoid your own carrier sitting on the item for a long time before delivering it).

WHAT WE RECOMMEND:

Always ask for an invoice from the Seller.  On the invoice you should have the date of the item, any provence, full description, including any restoration or damage.  It should state terms of payment and delivery and returns. It should also show the business name, business address, contact numbers, email address and VAT number if applicable.

You should ask for confirmation of your purchase by email so that you have written proof of the agreed price, any additional charges, eg delivery and if you are having the item delivered, ask how and who will be undertaking it and what the Sellers return policy is. 

Ask for email confirmation of what your responsibilities are should you wish to return an item, including re-packing, how you must confirm your desire to return the item, eg email or by telephone and be clear on the Seller's return policy.

The prices indicated for items on this site are correct at the time the item is listed, barring any error by the Seller.  However, the Euro and Dollar prices shown are for indication only and may vary as rates fluctuate and you may incur your own bank charges when making payment from abroad.

VERY IMPORTANT:

Some of our Dealers (Sellers) are based in Europe so you may need to qualify with them their specific purchase and returns policies.  However Distance Selling Regulations apply througout Europe as far as the DC Ltd is aware.

Please do not be concerned about the above statements.  They are there to help and protect both parties and should help to avoid any disputes by making things clear.  The owner of this site, Jane Walton, is always happy to help and assist where possible and clients are very welcome to contact Jane should they need advice or assistance.  Being a dealer herself for 16 years, she knows that most dealers are good, hardworking and professional people who understand the rules and how to be polite and helpful to clients at all times.  They can help you obtain shipping or transport quotes for example.  Never be worried about speaking to a Dealer and asking as many questions as you need to about an item, they wil be happy to help you. Please do remember though, that they will always be more receptive to clients who show them the same respect.

 

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