Collected Information and How We Use It
We collect, receive or process your information in several ways and each of these are intended to improve your experience. Often, you can choose the type of information you provide, like whether to include a phone number on a contact form, but sometimes certain information is required in order to make the service work.
Contact Page, Item Enquiries, Stock Requests, Client Accounts and Delivery Quotes
We receive and store your information through various HTML forms, including those on our contact page, item enquiries, and delivery quotes. When you send us your information via these forms, we will only ever use it for the purpose that contact was made. We do not, and will not, use any of your data for any other reason.
Sharing Information With Dealers
When you send an item enquiry or delivery quote request, we need to share the information you’ve provided with the dealer who currently holds the item. We will only provide them with the details you’ve given us in the HTML form you submitted. This is necessary to ensure the smooth running of the service.
For stock requests, we send the information you’ve provided in your enquiry to all our registered members.
The website also includes a 'Join mailing list' option and users who voluntarily add their details to this will receive either weekly, fortnightly, or monthly mailshots and occasional newsletters. Users can unsubscribe at any time via a link in each mailshot or by contacting us here. We will not share our mailing list with any third parties.
We use Google Analytics to collect information about how visitors use our website. It provides us with anonymous but useful information, such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information.
Cookies are small files that web browsers place on a computer's hard drive. They help us to authenticate users as well as improve the overall experience. The Decorative Collective website stores Google Analytics cookies, which are essential for Google Analytics to work. Data is stored anonymously and includes no sensitive information. For example, we use Google Analytics to view generic data, such as the number of visits to the homepage and how that changes over time. This data poses no risk or threat to the users of the website but it’s very helpful to us. To opt out of being tracked by Google Analytics across all websites visit Google opt out.
Third Party Sites
The Decorative Collective website contains links to others and we’re not responsible for the privacy practices or the content of these, or other third party websites. Customers and visitors must check the particular website's own privacy statement to understand their policies and their use of personal information. Customers and visitors who access a linked site may be disclosing their private information. It’s your responsibility to keep such information private and confidential.
We follow industry standard best practice to protect the information we store, both during its transmission and after it’s been received. For example, we encrypt certain information using secure socket layer technology (SSL) and also work with a team of security specialists. However, no method of transmission online or electronic storage is 100% secure. So even though we endeavour to do all we can, we can’t guarantee your complete protection.
We will retain your data for as long as we need, in order to provide our core services to you. Should you wish to view, edit or remove your personal information, please refer to the opt-out policy below.
We recognise that everyone likes to have control over their own data and, for that reason, we make it easy for you to view, edit or remove the information we store that relates to you. Please just email our data controller, Jane Walton, at [email protected] should you wish to either:
- Obtain a copy of your personal data,
- Edit your personal data, or
- Remove all of your personal data (except information we are required to retain, by contacting us).
You can also opt-out from receiving our mailings by clicking unsubscribe in one of the emails you’ve received or emailing us here.